UX Writing vs Copywriting

Asma Begum
3 min readJul 10, 2023

When it comes to creating compelling digital content, two distinct disciplines emerge as key players: UX writing and copywriting. While they share a common goal of engaging users, UX writing and copywriting employ different strategies and serve unique purposes.

In this article, we dive into UX writing and copywriting, exploring their distinctive features, overlapping elements, and crucial roles in shaping successful digital ventures.

What is UX Writing?

UX writing is the art of writing microcopy to assist the user experience. It is a subset of user experience (UX) design. It involves planning and writing all the text that appears on a digital product. The main goal of UX writing is to create texts that help the user to navigate through an interface to complete their desired tasks.

UX writers are often responsible for the microcopy users interact with while using a product, including:

  • Buttons
  • Chatbots
  • Controls
  • Error messages
  • Form fields
  • Instructions
  • Loading screen messages
  • Notifications
  • Onboarding sequences

What is Copywriting?

Copywriting is the art of writing persuasive copy used in marketing and advertising materials. The main goal of copywriting is to attract new customers and persuade them to take action, such as buying or subscribing to something.

Copywriters are often responsible for the copy that drive sales, directly or indirectly, including:

  • Ads
  • Email newsletters
  • Landing pages
  • Product descriptions
  • Radio jingles
  • Slogans
  • Social media posts

How is Copywriting Different from UX Writing?

Copywriting and UX writing are different types of writing, their difference lies in their objective. Let’s take a closer look at these differences.

UX Writers vs Copywriters

UX writers are part of the product team and are responsible for product design and development.

They are responsible for:

  • Developing the content strategy for all product-related copy
  • Leading UX research with UX designers and researchers
  • Running A/B tests to test different copy variations
  • Writing microcopy for apps, websites, and other digital products

Copywriters are part of the marketing team and are responsible for achieving marketing and sales goals.

They are responsible for:

  • Analyzing performance to measure the success of different content types
  • Brainstorming new ideas for marketing and advertising campaigns
  • Developing marketing content style guide with other marketers
  • Writing copy for a variety of marketing channels, including email copy, ads, and social posts

Conclusion

UX writing and copywriting are integral to creating impactful digital content. They serve different purposes and require distinct skill sets. UX writing focuses on enhancing usability and guiding users through seamless interactions within digital interfaces. On the other hand, copywriting thrives in the realm of marketing and advertising through persuasive language and emotional appeal to drive specific actions and build brand resonance.

Understanding the nuances of each discipline is important for crafting exceptional digital experiences. Whether you’re prioritizing usability or aiming to evoke emotions, a well-rounded approach that combines the strengths of UX writing and copywriting will result in compelling content that engages and motivates users, leading to the desired outcomes for your digital ventures.

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Asma Begum

I'm a extrovert person who likes to connect with people. I love creating effective content & marketing campaigns for the product I like